Our thinking

Capita experts share their opinion and insight on new ideas, approaches, technology and topics related to our business and markets.
Insights graphic

Environmental

Carbon capture: the unsung hero on the route to net zero


Future of work

Empowering your people with an intentional approach to the hybrid workplace


Digital

Digital retail – what really matters to customers post-pandemic


Customer experience

Flexible “Goldilocks” CX: AI and automation to make humans smarter


Central government

Meeting citizens’ changing needs with continuing digital transformation


Education

The future of education a year on


Institute

Get ready for the next era of work


Central government

Building back smarter


Cloud

How the cloud can unlock exponential innovation in your business


Institute

Government can rise to the challenges ahead


Government

Can local government really continue at this pace?