Capita’s North Tyneside partnership retains Investors in People accreditation

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Capita’s partnership with North Tyneside Council has been endorsed by Investors in People.

Following review by Investors in People, the partnership has retained its silver level accreditation. Among the findings were that ‘the impact of the Covid-19 pandemic had been managed well’ and that ‘extensive support has been provided’.

A silver award means the partnership not only has the right principles in place, but its people and leaders make active efforts to check they’re happening consistently throughout the organisation.

It is the latest in a series of awards for the partnership. Last month it earned Investors in People’s silver level ‘We invest in apprentices’ accreditation for its work to support apprentices. And earlier this month it was granted the highest status of the North East Better Health at Work Award – Maintaining Excellence.

Capita’s North Tyneside Partnership Director Margie Burdis said: “We’re proud to retain our silver level Investors in People accreditation.

“It means that there is plenty that we’re getting right when it comes to looking after and developing our staff.

“We’re particularly proud of the fact that the assessment highlighted the support that’s been provided during the coronavirus pandemic.

“The assessment also highlighted areas for us to focus on, which is going to be really valuable in our efforts to improve further during the next 12 months.”

Capita entered into a partnership with North Tyneside Council in November 2012 to deliver a range of technical services, such as engineering; property; planning; building control and public protection.

There are around 300 employees within the North Tyneside Partnership, which operates from Cobalt Business Park and Harvey Combe in Killingworth.

In March 2020 the partnership was awarded Investors in People’s silver level accreditation. Investors in People conducted a review remotely last month, to determine whether it should continue to hold silver level accreditation.

The review included interviews with two focus groups, one consisting of five staff and the other consisting of seven managers.