Underneath each value, we've identified the behaviours we expect from everyone who works here and we're working hard to embed our values and behaviours to help us become a stronger business that puts our people first.
We are honest, transparent and respectful
- We listen before we talk.
- We welcome people’s differences and encourage diverse input.
- We share information, but we also know when something needs to be confidential.
- We don’t stay silent when we have something to say.
- We thank others for their contribution.
We think about what’s possible
- We seek opportunities to learn and to teach.
- We challenge ourselves, and each other, to find new ideas.
- We create solutions that other people haven’t thought of yet.
- We learn from our mistakes.
- We strive to keep improving.
We achieve more when we work together
- We ask for, and offer, support when needed.
- We solve problems by working together.
- We give and receive useful feedback.
- We agree on who’s doing what.
- We trust others to do their jobs well.
We care about doing the best job we can
- We deliver reliably using our tried and tested processes and following our code of conduct.
- We identify how the work we do leads to better long-term outcomes.
- We design our solutions with people in mind.
- We communicate clearly and frequently to set and manage expectations.
- We see things through, taking responsibility from start to finish.